[PDF.93px] IT Service Management using ITIL and UML: A guide to ITIL V3, 2011 Edition on Foundation Level and beyond

IT Service Management using ITIL and UML: A guide to ITIL V3, 2011 Edition on Foundation Level and beyond

[PDF.dz70] IT Service Management using ITIL and UML: A guide to ITIL V3, 2011 Edition on Foundation Level and beyond

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 | #3955531 in Books |  2014-11-17 | Original language:English | PDF # 1 |  10.00 x.96 x8.00l,.0 | File type: PDF | 426 pages

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||1 of 1 people found the following review helpful.| Five Stars|By Scott B.|Excellent book. Easy to understand.|About the Author|Lars Dibbern, born in 1966 in Kiel, Germany, looks back on more than 22 years of job experience in many fields of IT. These fields reach from programming and software architecture to requirements management, business analysis and IT infrastructu

This Book may serve as a tutorial as well as a work of reference to ITIL V3 and IT service management in general. In order to illustrate processes, systems and relationships, the figures in this book are UML graphs, taken from a UML model. These UML graphs either interpret existing original diagrams or illustrate new aspects or examples. The advantage of UML over less formal diagram notations is its defined syntax and semantics that helps the reader to understand cont...

You can specify the type of files you want, for your device.IT Service Management using ITIL and UML: A guide to ITIL V3, 2011 Edition on Foundation Level and beyond   |  Lars Dibbern. I was recommended this book by a dear friend of mine.

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